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Background
On Thursday December
4th the President signed into law the Fair and Accurate Credit Transaction
Act of 2003, Public Law 108-159 (FACT Act). The purpose of this
new law is to extend the provisions of the Fair Credit Reporting
Act which are intended to establish uniform national standards in
a number of key areas (thus preempting states from acting in these
areas). In addition the law is intended to provide consumers additional
tools to fight identity theft and to ensure the accuracy of their
credit reports. The Federal Reserve Board and the Federal Trade
Commission put out interim final rules and proposed rules to establish
effective dates for certain provisions (release date December 16,
2003). The rules establish December 31, 2003 as the effective date
for the preemption provisions which is intended to insure there
is no break in the preemptive provisions in the underlying act which
are set to expire on January 1st, 2004. The rule also establishes
March 31st, 2004 for the provisions of the FACT Act that do not
require significant changes to business procedures and December
1, 2004 for the provisions that would likely entail significant
changes to business procedures.
Preemption
Congress proved that
when it wants to preempt state laws it can do so explicitly in legislation.
The Fair Credit Reporting Act clearly states that except for the
explicitly named provisions in the legislation, the FCRA is not
intended to preempt state law except to the extent that state law
is inconsistent with the provisions of the Act and then only to
the extent of the inconsistency. In addition to extending the explicit
preemptions contained in the 1996 amendments to the FCRA which were
scheduled to expire at the end of this year, Congress added several
new provisions to the list concerning the prevention or mitigation
of identity theft. All of the provisions that explicitly preempt
state law noted below are referenced to the specific provisions
of the Fair Credit Reporting Act (not the sections of the Public
Law).
SUMMARY
Title I. Identity Theft Prevention and Credit History Restoration
• Requires a credit
reporting agency (CRA) to put a fraud alert or an active duty alert
in a consumer’s file upon the request of a consumer under a three
tiered system. Users of the credit report with a fraud/active duty
alert then cannot provide credit to anyone other then the consumer
unless it first attempts to comply with the fraud alert’s authorization
procedure. [Preemption Explicitly Applies— Section 605A]
• Prohibits companies
from printing credit/debit card expiration dates or account numbers
(other then the last 5 digits) on electronically printed customer
receipts. Exemptions for imprinted receipts or handwritten receipts.
Contains a 3 year phase in period for older cash registers/machines
in use before Jan. 1, 2005. [Preemption Explicitly Applies—Section
605(g)]
• Directs the Federal
banking regulators (includes the NCUA for the purposes of this summary)
to establish guidelines for financial institutions to identify and
“red-flag” suspicious activity or patterns that might indicate identity
theft. [Preemption Explicitly Applies—Section 615(e)]
o The Federal banking agencies
are to consider “red-flag” guidelines for credit or deposit accounts
that have been inactive for more then two years requiring financial
institutions to give consumer notice of any new transactions on
the account.
o Requires credit/debit card companies
that receive a request for additional or replacement cards on an
existing account shortly after receiving a change of address form
to notify the cardholder or use other means of validating the address
change as required by regulation (“red-flag guidelines” and regulations
on identity theft required by this legislation).
• Authorizes the Credit
Reporting Agencies to truncate the first 5 digits of the social
security number of a consumer at the request of that consumer in
disclosures to that consumer. [Preemption Explicitly Applies—Section
609(a)(1)(A)]
• Directs the FTC (in
consultation with the Federal banking agencies) to prepare a model
summary of rights for consumers who believe they may be victims
of fraud or ID theft and requires CRAs to provide consumers with
the model and information on contacting the FTC for more information.
[Preemption Explicitly Applies—Section 609(d)]
• Creates an obligation
for a business entity to hand over records related to an identity
theft incident (not to keep or create them) to the victim or the
law enforcement agency of their choice within 30 days of the victim
of the identity theft’s request. No civil liability applies to violations
of this subsection. [Preemption Explicitly Applies—Section 609(e)]
• Requires CRAs to
block related fraudulent information on a consumer’s credit report
when the consumer files a police report alleging fraud. Requires
the CRA to notify the furnisher of the information that the information
provided may be the result of identity theft. [Preemption Explicitly
Applies—Section 605B]
• Requires greater
coordination between nationwide CRAs in sharing consumer complaints
of identity theft and fraud alerts. Requires CRAs to provide the
FTC with annual summary of the complaints. FTC is directed to develop
model forms and model standards for identity theft victims to report
fraud to creditors and CRAs. [Preemption Explicitly Applies—Section
621(f)]
• Prevention of re-pollution
of consumer reports. Furnishers that receive a police report from
a consumer are prohibited from reporting information to CRAs that
the consumer alleged in the report resulted from identity theft,
unless the furnisher subsequently knows the information is correct.
[Preemption Explicitly Applies— Section 623(a)(6)]
• Prohibits the sale,
transfer or the placement for collection a debt that has resulted
from identity theft (some exceptions apply for repurchase; securitization;
or sale of substantially all of the assets of an entity) [Preemption
Explicitly Applies— Section 615(f)]
• Debt collectors who
learn that information in a consumer report is the result of identity
theft or otherwise fraudulent must notify the relevant third party
for whom they are collecting the debt, and provide information regarding
disputing the debt to the victim of identity theft upon request.
[Preemption Explicitly Applies—Section 615(g)]
• Statute of limitations
for violations of the FCRA is extended from 2 years from the violation
to 2 years from discovery of the violation but no more then FIVE
years.
Title II—Improvements
in the Use of and Consumer Access to Credit Information
• Consumers may request
a free credit report annually from consumer reporting agencies.
If a reinvestigation is requested by a consumer after receiving
a free credit report, the CRA shall complete the investigation not
later then 45 days after the request is received (an additional
15 days over the time allowed if the request is received after a
consumer gets a credit report for being turned down for credit).
[Preemption Explicitly Applies—Section 612(a) Grandfather for specific
laws in CO, GA, ME, MD, MA, NJ and VT]
• Requires the Commission
to come up with a model summary of the rights of consumers under
this title. Requires CRAs to provide a consumer with the summary
of rights, a toll-free number at which personnel are accessible
to consumers during normal business hours, a list of Federal agencies
responsible for enforcing this title, a statement that consumers
may have additional rights under State law. [Preemption Explicitly
Applies—Section 609(c)]
• Requires CRAs to
make available to consumers, at a reasonable fee, their most recently
calculated credit score, the range of scores possible as well as
the key negative factors used (up to four, but must include use
of enquiries as a key factor if applicable). If the consumer only
requests a credit report and not a credit score, the CRA is required
to disclose that the consumer may request a credit score. [Preemption
Explicitly Applies—Section 609(f) Grandfather for specific laws
in CA, CO and laws in any state regulating the use in an insurance
activity or of credit-based insurance scores used by any person
engaged in the business of insurance]
• Mortgage lenders
are required to provide the consumer with a free copy of the consumer’s
credit score, if it was used, along with the key factors involved
and contact information for the credit bureaus. [Preemption Explicitly
Applies— Section 609(g)]
• Improves disclosures
required to explain to consumers that they may opt-out of being
included on prescreened lists generated by CRAs and extends the
opt-out period from two to five years. [Preemption Explicitly Applies—Section
615(d)(2)]
• Prohibits the use
for marketing purposes of a consumer’s information received by an
affiliate unless the consumer is provided an opportunity to opt-out
of receiving such solicitations or there is a pre-existing business
relationship with that consumer or the solicitation is in response
to a request by the consumer. The optout remains in effect for 5
years and then the consumer must be given an opportunity to opt-out
for an additional 5 years. This provision does not limit the ability
to share information with an affiliate, it just limits the ability
to use that information for marketing purposes. [Preemption Explicitly
Applies—Section 624]
• The Federal banking
agencies and the FTC are required to conduct regular studies of
consumer information sharing practices by financial institutions.
The FTC and the Federal Reserve Board are required to study the
use of credit scores on the availability and affordability of financial
products and services.
• The Federal banking
agencies, the SEC and the FTC are supposed to issue regulations
requiring the proper destruction of consumer information or consumer
reports by any person that possesses or maintains them for a business
purpose.
• Financial companies
have to notify a consumer prior to, or no later then 30 days after
furnishing negative information on that consumer to a CRA. The FRB
is directed to create a brief model disclosure. [Preemption Explicitly
Applies— Section 623]
Title III—Enhancing
the Accuracy of Consumer Report Information
• Requirement that
creditors provide customers with new risk based pricing notices
where the customer does not receive the best terms available based
on information in a consumer report. The terms offered must be materially
less favorable then the most favorable terms offered to a substantial
portion of the users customers for this provision to apply. [Preemption
Explicitly Applies—Section 615(h)]
• The Federal banking
agencies and the FTC are to establish guidelines for entities under
their jurisdiction that furnish information to CRAs regarding the
accuracy and integrity of the information furnished. [Preemption
Explicitly Applies— Section 623]
• Changes the standard
for furnishers of information from “knows or consciously avoids
knowing” the information is inaccurate to “knows or has reasonable
cause to believe the information is inaccurate”…meaning having specific
knowledge, other then solely allegations by the consumer, that would
cause a reasonable person to have substantial doubts about the accuracy
of the information” [Preemption Explicitly Applies—Section 623]
• Allows the consumer
to dispute the accuracy of the credit report directly with the furnisher
of the disputed information and requires the furnisher to investigate
in the same time frame that the CRA would have had (30 to 45 days)
if the dispute was taken up directly with the CRA. (This section
does not apply to consumers being assisted by credit repair organizations)
[Preemption Explicitly Applies— Section 623]
• Clarifies liability
and enforcement under FCRA for furnishers of information limiting
civil liability (other then the reinvestigation provision) and makes
the new provisions only subject to administrative enforcement. [Preemption
Explicitly Applies—Section 623]
• The FTC must compile
all complaints that it receives and transmit the complaints to each
CRA involved. Each CRA involved must review each such complaint
to determine if all legal obligations were followed and provide
reports back to the FTC on a regular basis. The FTC is to submit
an annual report to the House and Senate Banking Committees on this
issue.
• Upon finding that
information furnished is incomplete or inaccurate a CRA is required
to promptly delete the item of information from the file of the
consumer (or modify it as appropriate) and promptly notify the furnisher
of that information that the information has been modified or deleted.
• Upon finding that
information furnished is inaccurate or incomplete a furnisher must
modify or delete that item of information and permanently block
the reporting of that item of information (to avoid re-pollution
of the consumer’s credit report) [Preemption Explicitly Applies—Section
623]
• CRAs are required
to notify a requester of a consumer report of any discrepancy between
the address for the consumer in the request and the addresses in
the file of the consumer. Requires the Federal banking agencies
to come up with regulations on what a user of a consumer report
should do when they have received notice of a discrepancy. [Preemption
Explicitly Applies—Section 605]
• Resellers (such as
intermediaries who consolidate reports for mortgage lenders) upon
notice by a consumer of a dispute, are required to determine if
the information is inaccurate as a result of an act or omission
by the reseller and fix any error they caused within 20 business
days or if not through their own error, forward all information
received on a consumer dispute to each CRA involved. Requires reinvestigations
to be free of charge and reasonable.
Title IV—Limiting
the Use and Sharing of Medical Information
• With some limited
exceptions (needing specific affirmative consent of the consumer),
CRAs are prohibited from providing credit reports that contain medical
information. Medical information shared among affiliates will no
longer be exempted from the definition of a consumer report. With
limited exceptions, creditors are not allowed to use medical information
for credit granting purposes. Companies that receive medical information
in a consumer report or through affiliate sharing are prohibited
from further disclosing the information.
• Requires the use
of codes for medical information and restricts the dissemination
of medical contact information. . [Preemption Explicitly Applies—Section
605 and 623]
Title V—Financial
Literacy and Education Improvement
• Establishes the Financial
Literacy and Education Commission that has 18 months to develop
and implement a national strategy to promote financial literacy
and education among all Americans.
Title VI—Protecting
Employee Misconduct Investigations
• Reports by outside
third parties hired to investigate employee misconduct are excluded
from the definition of consumer reports, but if any adverse action
is taken based on the communication, the employer has to disclose
to the consumer a summary of the nature and substance of the communication.
Title VII—Relation
to State Laws
The Fair Credit Reporting
Act clearly states that except for the explicitly named provisions
in the legislation, the FCRA is not intended to preempt state law
except to the extent that state law is inconsistent with the provisions
of the Act and then only to the extent of the inconsistency. In
addition to extending the explicit preemptions contained in the
1996 amendments to the FCRA which were scheduled to expire at the
end of this year, Congress added several new provisions to the list
concerning the prevention or mitigation of identity theft. Congress
used the terms “with respect to the conduct required by the specific
provisions of” which is definitely subject to interpretation and
may result in the courts making the ultimate decision on how far
the preemption goes.
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